Questions Mechanics Ask Us
Is Shop Desk really free?
Yes. The Free plan is a plan, not a trial. There is no card to enter and no clock running. You can quote, book and run jobs on it for as long as you like. Solo and Pro add more when you want them.
What does Solo cost, and why is it so cheap?
Solo is $50 a month and it has everything Pro has. It stays $50 until your shop has 100 closed and paid jobs on it. After that it moves to $149, and we email you before the first $149 charge so it is never a surprise. We price it low on purpose. A mechanic who is just getting going should not pay shop prices.
What does Pro cost?
Pro is $149 a month. That is a little under $5 a day. Pro adds your own texting number and the missed call text back, so a call you could not pick up gets a text back while you still have your hands in an engine.
Do I need to install anything?
No. Shop Desk runs in the browser on your phone, tablet or laptop. Sign up and you are in.
Can I take card payments on day one?
Cards switch on after a short setup call, because every shop needs its own payment account. Quotes, approvals, invoices and the rest work from the minute you sign up.
I already have a Google profile. Why would I want a MechanicRank listing too?
Your Google profile catches people who search for you or for a mechanic near them on the map. MechanicRank catches people who search for things like a brake job cost or a mobile mechanic in a town you cover. Those are different searches. The listing is free, so there is no reason to leave it unclaimed.
Is the MechanicRank listing really free?
Yes. Claiming your listing is free and adding a business is free. You can update hours, photos and services yourself.
What is MRC certification, and what does it cost?
MechanicRank Certification is 13 specialty tracks with exams. You earn a grade from Apprentice up to Master Mechanic, and the badge shows on your listing so any driver can check it in one click. All-Access is free right now. Every course, every exam, every retake, no card.
Does the $50 plan really come with a website?
Yes. Shop Desk Solo at $50 a month includes a website for your business. We design it first and show it to you before you sign up. Solo has a 3 month minimum, then it is month to month.
Can I buy just the website?
Yes. It is $150 once. That includes a year of hosting, then hosting is $25 a month. Use your own domain, or we get you one for $15. You still see the design before you pay.
What if I do not like the website you design?
Then you do not pay. Tell us what to change, or walk away. You never pay for a site you have not seen.
What does the $800 a month marketing plan include?
Clickflame runs your Google profile, builds your service and city pages, and builds and hosts your site free. It is month to month. There is no contract and you can stop any month.
What is a pre-purchase inspection, and what does it cost?
It is a full check of a used car before someone buys it. PPI Auto runs them in all 50 states. A standard inspection is $225 for most cars, pickups and SUVs. Extra tests like compression only run with the buyer's OK.
Who built all of this?
Supercanic, a working mobile mechanic company that started in Hemet, California, and Clickflame, the marketing company behind it. Shop Desk was built inside the shop, for the shop, before it was ever sold to anyone.
Do you sell to big chains and dealers?
No. Shop Desk is sold to independent shops and mobile mechanics only.
I am not good with computers. Will I be able to use this?
If you can send a text, you can run Shop Desk. That was the whole design brief. And if you get stuck, call (951) 904-2477 and a real person picks up.
Can I see it before I sign up?
Yes. Open the demo garage and click around a shop that is already full of jobs. Nothing you do there touches a real customer.
What is Smoke & Receipts?
It is our podcast. Every episode takes one piece of hype about running a small business and checks it against real numbers. Then we call it. Smoke, or receipts?
Can I open a Supercanic of my own?
Mechanics with three or more years of experience and their own van and tools can apply to run a Supercanic location. Read the details on the franchise page.
I need to hire. Can you help?
Post the job free on the MechanicRank jobs board. Local shops and fleets post openings there, and nobody takes a cut.